General Spa Policies

If you need to cancel or change an appointment, please provide 24 hours notice or a cancellation fee may be applied. More multiple services, we require 48 hours notice.

A credit card is required for booking parties of 3 or more people getting more than 1 service. If you would like exclusive use of the pedicure room or lounge for your party, please let us know at the time of booking. Additional fees may apply.

Just a few more housekeeping items:

  • We ask that children not receiving treatments wait in the outer lounge.
  • As a courtesy to other guests, we kindly ask that you please refrain from cell phone use while in the spa.
  • Gift certificates available.

Looking for job opportunities? Email your resume to the attention of Lisa at escape@mosaicspa.ca.

Looking for job opportunities? Email resume to : escape@mosaicspa.ca attention Lisa



    Hours of Operation

    Monday Closed

    Services with Nurse Still Available

    Tuesday 10 a.m. – 5 p.m.
    Wednesday 10 a.m. – 8 p.m.
    Thursday 10 a.m. – 8 p.m.
    Friday 10 a.m. – 6 p.m.
    Saturday 9 a.m. – 2 p.m.
    Sunday Closed

    Contact Info

    Address: 830 St. David Street North, Fergus Ontario
    Fax: 519-787-5401