General Spa Policies
If you need to cancel or change an appointment, please provide 24 hours notice or a cancellation fee may be applied. More multiple services, we require 48 hours notice.
A credit card is required for booking parties of 3 or more people getting more than 1 service. If you would like exclusive use of the pedicure room or lounge for your party, please let us know at the time of booking. Additional fees may apply.
Just a few more housekeeping items:
- We ask that children not receiving treatments wait in the outer lounge.
- As a courtesy to other guests, we kindly ask that you please refrain from cell phone use while in the spa.
- Gift certificates available.
Looking for job opportunities? Email your resume to the attention of Lisa at escape@mosaicspa.ca.
Looking for job opportunities? Email resume to : escape@mosaicspa.ca attention Lisa