COVID-19 Protocols

Online Booking is not currently available.

We are taking every reasonable precaution to protect the health and safety of our staff and spa guests. We cannot accept walk-ins at present, thank you in advance for your understanding.

As things change, we will update our protocols. It’s critical that everyone who enters our spa feels comfortable and rest assured – now more than ever. As always, please do not hesitate to speak to any of us if you have any questions or concerns.

Please note that some services and treatments may temporarily be unavailable. The following are just some of the protocols and best practices the spa has had to implement, as per the guidelines provided by Government of Ontario and other applicable health and regulatory authorities:

  • All guests and staff must wear a non-medical mask or face covering while inside the spa. If you do not have a non-medical mask, one will be provided for you.
  • We ask that you text us from your car upon arrival 226-332-4250. We will text back when your treatment provider is able to meet you at the door.
  • Please enter the spa alone. Arriving on time for your appointment will be extremely helpful to help us manage our resources. 

Unfortunately, we cannot accommodate people without appointments waiting inside the spa. We ask that anyone who does not have an appointment wait outside or return when your appointment is finished. We apologize in advance for this inconvenience. All guests and staff must use sanitizing liquid to wash their hands upon arrival and
before entering the spa.

Please continue to practice social distancing while at the spa, keep two meters apart when possible. We have installed acrylic barriers at reception and at our manicure stations. Staff will be regularly cleaning, disinfecting and sanitizing work services, common areas including handles, door knobs, railings, tools, credit card terminal, remotes, chairs, bottles, taps, etc. We have removed many items that cannot be disinfected, such as testers, printed material and magazines. Retail items and skin care product packaging is sanitized. You can help to manage our resources, please do not touch. We are happy to help you choose the right product and complete your touch-less purchase.

Trust the Skin Health Experts